Theatre Tickets Direct UK Reviews
Theatre Tickets Direct UK Customer Reviews (10)
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Theatre Tickets Direct UK Customer’s Q&A
Theatre Tickets Direct UK FAQs
Theatreticketsdirect.co.uk Return Policy?
TheatreTicketsDirect.co.uk has a strict return policy. Once tickets have been paid for, they cannot be cancelled or changed for another date. If a show is cancelled for any reason, a refund or a credit note will be issued, which can be used towards any other booking, or tickets can be exchanged for a future date. Tickets are primarily sold with an E-ticket option only, indicating their shipping policy. If TicketPlan cancellation protection has been purchased, it covers primarily in case of unexpected illness, failure of transport or other circumstances out of control. However, TicketPlan will not refund if a mistake has been made when booking a particular date, a change of mind, or inability to attend for any personal reasons. For refunds with TicketPlan, a specific link needs to be followed. Accessible tickets should be booked directly with the theatre. It is recommended to arrive at the theatre at least 30 minutes prior to the performance. Most theatres are open Monday - Saturdays, but closed on Sunday except for a few shows. All main West End theatres remain open as usual during Christmas and New Year. They will only close on Christmas Day itself. Many theatres may have an earlier start time on Christmas Eve. The rest of the time the theatres are open normally. In fact, many have extra matinee performances. Most Theatres operate normally on all other Bank Holidays. There is no dress code for most theatres, however, customers are advised to dress smart-casual. No video cameras, still cameras or recording devices are allowed to be used in any theatres.
About Theatreticketsdirect.co.uk Prices and Cost?
Theatreticketsdirect.co.uk offers a variety of shows with different pricing. For instance, tickets for Shrek The Musical at the Eventim Apollo start from £24.00. Hamilton at the Victoria Palace Theatre starts from £47.50. Heathers The Musical at the @sohoplace Theatre offers tickets starting from £35.40. Starlight Express at the Troubadour Wembley Park Theatre and The Curious Case Of Benjamin Button at The Ambassadors Theatre both start from £24.00. Back To The Future at the Adelphi Theatre and Hello, Dolly! at the London Palladium start from £30.00 and £24.00 respectively. Moulin Rouge The Musical at the Piccadilly Theatre starts from £27.00, while Mrs. Doubtfire at the Shaftesbury Theatre starts from £41.40. The highest starting price is for Six at the Vaudeville Theatre, which starts from £176.00. The website also offers Gift Vouchers starting from £25.00. Please note that prices may vary based on the show, date, and seat selection. It's recommended to check the website for the most accurate and up-to-date information.
About Theatreticketsdirect.co.uk Popular Products and Services?
"Theatreticketsdirect.co.uk" is a platform that provides tickets for various theatre shows. Some of the popular shows include Frozen The Musical, Shrek The Musical, Hamilton, Heathers The Musical, Starlight Express, The Curious Case Of Benjamin Button, Back To The Future, Dr Strangelove, Fawlty Towers, Hello, Dolly!, Moulin Rouge The Musical, Mrs. Doubtfire, Six, The Picture Of Dorian Gray, and The Wizard of Oz. The platform allows users to choose their own seats for top London theatre shows. They also offer London Theatre Gift Vouchers which can be redeemed towards any West End show. The vouchers have a long expiry date and are delivered immediately. However, there have been mixed reviews about the company's customer service and voucher validity dates. It's recommended to be aware of voucher validity dates on vouchers as some customers have reported issues with them. Despite this, the company has been praised for providing some of the most popular theatre tickets through their ticket hotline and website. They have worked closely with producers of the biggest West End shows to secure hot tickets as they become available.
About Theatreticketsdirect.co.uk Payment Method?
Theatreticketsdirect.co.uk accepts major credit cards and Paypal as payment methods. The website uses Trustwave to keep your details safe and secure. Payment is collected in British pounds (GBP). Please be aware that full payment will be taken at the time of booking. Tickets, once booked, are non-refundable and non-exchangeable. Occasionally, events are cancelled or postponed by the promoter, team, performer or venue for a variety of reasons. If the event is cancelled, a credit note, covering tickets cost only, will be issued to be used towards any other booking. For any further inquiries, please email info@theatreticketsdirect.co.uk.
What are the customer reviews for Theatreticketsdirect.co.uk?
Theatreticketsdirect.co.uk has a mixed bag of reviews from customers. Some customers have praised the company for its excellent customer service, specifically mentioning a staff member named Nandeep who was very helpful with post-booking requests and resolving booking errors3. These customers appreciated the timely responses and the professionalism of the company3.
However, there are also negative reviews. Some customers have had issues with gift voucher validity dates and found the company inflexible when it came to extending these dates3. One customer even took the company to court over a voucher issue3. Another customer had a poor experience when they asked for an extension to their vouchers due to illness and lockdowns3.
Overall, the company has an average rating of 3.6 based on 130 reviews3. It's important to note that experiences can vary, and it's always a good idea to read multiple reviews before making a decision.
What are the reviews for Theatreticketsdirect.co.uk?
Theatreticketsdirect.co.uk has a mixed bag of reviews. The website has an average rating of 3.6 out of 5, based on 130 reviews. 50% of the reviews are 5-star, indicating a high level of satisfaction among many customers. Many customers have praised the customer service, particularly mentioning a staff member named Nandeep who was very helpful with post-booking requests and resolving booking errors. However, there are also negative reviews, with 45% of the reviews being 1-star. Some customers have reported issues with voucher validity dates and a lack of flexibility in extending these dates. One customer even reported taking the company to court over a voucher issue. So, while some customers have had positive experiences, others have faced challenges. It's recommended to read through the reviews and make an informed decision before purchasing.